1. Introduction
Welcome to Frame Flash!
We are committed to protecting and respecting your privacy. Your privacy and trust are very important to us, and it is our commitment to maintain transparency in the use of collected information. This policy applies to Frame Flash applications, websites, and related services and content (collectively referred to as "Frame Flash" or "Services") that we provide. This privacy policy (hereinafter referred to as the "Policy") describes our collection, use, disclosure, and sharing of personal data (as defined below) related to Frame Flash, and lists your choices and rights concerning personal data. To avoid ambiguity, this privacy policy does not apply to other products or services that display or refer to different privacy policies.
If you have any questions or concerns about this privacy policy or the use of your personal data, you can contact us by sending an email to ruhutianyi2024@gmail.com. This does not affect your rights to make claims, data protection authorities, or follow dispute resolution procedures specified in the terms of service.
Please note that this privacy policy applies only to data collected or received through your use of Frame Flash. It does not apply to the actions of third parties or companies, their websites, their use of data you provide to them, or any products or services they may offer, and we are not responsible for the actions of third parties or companies. Any links to those websites do not constitute our sponsorship, endorsement, or affiliation with those individuals or companies.
By using Frame Flash, you acknowledge that you have read and understood this privacy policy and agree to the processing of your personal data in accordance with this privacy policy. If you do not agree to the processing of your personal data as described in this privacy policy, please do not provide your personal data when requested and stop using Frame Flash.
This privacy policy is important. We hope you take the time to read it carefully.
2. Age Restrictions
Frame Flash is not intended for children under 13 ("Children"). Children may not use the service for any purpose. Frame Flash will never knowingly solicit or accept personal information or other content from users or visitors under the age of 13 known to Frame Flash. If Frame Flash discovers that a user under the age of 13 has created an account or that a user or visitor under the age of 13 has posted personally identifiable information or other content, Frame Flash will terminate the account and delete the information or take other commercially reasonable measures to provide the content as soon as possible.
Users aged 13 to 18 (collectively, "Teenagers") may not access or use the service unless (a) teenagers and their parents or legal guardians have first agreed to this policy; (b) teenagers use accounts established by their parents or legal guardians under the supervision of their parents or guardians, and with their permission. By allowing teenagers to use the service, you hereby represent yourself and teenagers agreeing to this policy. You further agree that whether such use has been authorized by you or not.
If you believe we have collected personal data about or from children under the relevant age, please contact us at ruhutianyi2024@gmail.com.
3. Types of Personal Data We Collect
We want you to understand the types of information we collect when using Frame Flash. We use this information to operate, develop, and improve our services, from basic information like what language you speak to more, such as which ads you find most useful or which mini-series you might like.
The information we collect depends on how you use Frame Flash and the choices you make. When you interact with Frame Flash, we may collect information that can be used to identify you ("Personal Data") as well as data that is stored in a way that cannot be linked back to you ("Non-Personal Data").
When you use Frame Flash, we collect information about you from various sources in various ways, including information you directly provide to us, third-party data sources, information we automatically collect, and data inferred or generated from the above. More information about categories and sources of information is provided below.
Information You Provide to Us
- Profile Data
If you access or use Frame Flash as a registered user, we collect certain information you provide to us. This includes information relating to your account (typically your username, nickname, age, email address, password, and profile photo).
- Payment Information
If you are a paying customer, we may collect your payment information. This information is necessary to complete commercial transactions on Frame Flash. We use this information to enable and complete your transactions. If you choose to use any third-party services to complete and pay for your orders, you will provide your credit card number to the third party. The third party's privacy policy will apply to the information you provide on it.
- Surveys
If you choose to participate in our surveys, we may ask you to provide certain information (including personal and non-personal data). The purpose of the survey and the identity of the service provider providing the survey (if we have hired a service provider) will be notified to you before you complete the survey. In this case, your data will be based on your consent, which will not apply to each survey.
- Contact Information
If you provide feedback or contact us, our employees, or our customers voluntarily, or otherwise voluntarily provide your contact information to us, any voluntarily provided information and any related data will also be collected by us.
Information from Third Parties
- Social Networks
If you choose to register with Frame Flash using social network credentials (such as third-party accounts) (such as Facebook, Google, Twitter), we will request permission to access basic information about that account, such as your name, age, email address, and public profile. We will also share certain information with the relevant social network, such as your application ID, access token, and referral URL. You can stop sharing this information with us and revoke our access to your account at any time.
- Advertisers and Ad Networks
We may collect information about you from third-party advertisers and ad networks. For how you control such information from third-party advertisers and ad networks, see sections 6 and 12.
Information We Automatically Collect
- Identifiers and Device Information
When you use any of our services, we automatically collect certain information about you, including your browser type (such as Chrome, Safari) and language, time zone settings, region settings (country/region and preferred language), query date and time, cookie data, device identifiers, including iOS Advertising Identifier (IDFA), iOS System Vendor Identifier (IDFV), Android Advertising ID, and information about your device, including type and model, manufacturer, operating system (such as iOS or Android), carrier name, screen size, orientation, audio, battery, device memory usage, settings, and boot time.
We also collect information about how your applications, browsers, and devices interact with Frame Flash, including your Internet protocol address, crash reports, system activity, and the date, time, and referring source URL of requests.
- Usage Data
We automatically record your activities on Frame Flash, including data related to events with different applications (e.g., app activation, clicks, purchases, downloads, playback, viewing, series ratings, duration of use, likes, favorites, shares, and searches (including searching for videos or keywords), purchase history, recharge records, bonus information, series feedback analysis, and improvement settings, as well as other detailed information about your use and operation on Frame Flash.
When you log in from multiple devices, we will be able to use your profile information to identify your activities across devices.
4. Purposes and Legal Basis for Data Processing
Frame Flash uses your data to fulfill the contracts we have signed with you, enable our services, process your transactions, communicate with you, and comply with the law. With your consent, we may also use your data for other purposes and for our legitimate business interests. The purposes of processing and using your data are as follows:
- To assist us in providing and managing our services, authenticate users for security purposes, provide personalized user features and access permissions, process transactions, conduct research, develop new features, and improve the functionality, algorithms, and usability of our services.
- To communicate with you about your use of our services, product announcements and software updates, and to respond to your help requests, including providing support for account verification if you encounter difficulties accessing your account.
- To send you notifications, emails, SMS, instant messages, and inbox messages to inform you about updates to our services, terms of service, policies, and any other operational rules, policies, and procedures, new videos, events, promotions, special offers, and any other direct marketing information about our products and services based on your prior consent within Frame Flash. However, you can withdraw your consent at any time by contacting us at ruhutianyi2024@gmail.com.
- To display user content associated with your account and ensure it is available when you use our services.
- To use user content as part of our advertising and to promote marketing activities for Frame Flash.
- To help us detect abuse, fraud, and illegal activity on Frame Flash.
- To calculate unique devices using our services and detect and prevent fraud and abuse of these devices.
- To analyze our services to improve your experience.
- To verify whether parents and guardians consent to minors using Frame Flash, and minors making payments through payment procedures.
- To facilitate your purchases within our services and verify your real name for creating your payment account.
- To use third-party payment processors for processing your payment platforms.
- To measure and understand the advertising we provide to you and others and provide targeted advertising.
- To enforce our terms, conditions, and policies, and fulfill our legal obligations.
- To provide personalized services to you, such as advertisements and other localized content, in accordance with your permissions.
- To aggregate all information we collect or receive about you for any of the above purposes.
- For any other purposes disclosed to you at the time we collect your information or with your consent.
5. Cookies and Other Technologies
We use cookies, mobile IDs, and similar technologies ("Cookies") such as web beacons to provide, protect, and promote our services. These technologies help us better understand user behavior, including for security and fraud prevention purposes, inform us about which parts of our services people have visited or used, and facilitate and measure the effectiveness of advertisements and website or application searches.
Cookies are small files containing strings that are stored on your device when you visit a website. Cookies can persist for different periods on your device. Some cookies are "session cookies," meaning they exist only while your browser or application is open. These browser or application contents will be automatically deleted when closed. Other cookies are "persistent cookies," meaning they can be read again on your browser, browser restart, or machine restart. When you open and use Frame Flash, Frame Flash can use these cookies to identify your device.
Mobile analytics and advertising IDs are generated by the operating systems of mobile devices (iOS and Android), and the way applications access and use them is similar to how websites access and use cookies. Frame Flash contains software that allows our third-party analytics and advertising partners to access mobile IDs.
We, our analytics and/or advertising partners, use cookies to improve the quality of our services and better understand how people interact with us, such as:
- Verifying login information.
- Tracking traffic patterns and travel modes in connections through our services.
- Understanding the total number of visitors, their duration, and device types using our services.
- Monitoring the performance of our services and continuously improving them.
- Customizing and enhancing your online experience.
- Providing customer service to you.
You have the right to choose whether to accept cookies. After accessing our website, the system will prompt you to decide whether to accept any cookies that require your consent to use (non-technical cookies), including a link to this Cookie Policy for more detailed information, and you can reset your browser to reject all cookies or indicate when to send cookies. However, please note that if you choose to reject cookies, your navigation experience may deteriorate, and you may not be able to use all the features of Frame Flash.
6. With Whom We Share Your Data
Unless you consent or as otherwise stated in this Privacy Policy, we do not share your personal data.
Service Providers
We engage other companies and individuals to provide services for us to achieve any of the purposes and policies described in this article, such as cloud storage providers, payment card processing, and verification. We require these service providers to provide the same or equivalent protection for user data as stated in this policy and prohibit them from retaining, using, or disclosing your information unless necessary to provide services to us.
Third-Party Plugins
Using third-party applications and platforms such as Facebook and Google, you may choose to post information about your activities on our services to share with others in your network. This policy does not apply to your use of any such third-party applications and services, and we are not responsible for how these third parties collect, use, and disclose your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services and to learn more about their information practices and privacy policies.
Governmental, Public, Regulatory, Judicial, and Law Enforcement Agencies or Authorities.
We may disclose your information as required by law, such as to comply with a court order or when we believe that disclosure is appropriate to comply with the law and for purposes including (a) complying with legal obligations, processes, or requests (including tax and related reporting requirements); (b) enforcing our terms of service, policies, and other agreements, policies, and standards, including investigating any potential factors; (c) detecting, preventing, or otherwise addressing security, fraud, or technical issues; or (d) protecting the rights, property, or safety of us, our users, third parties, or the public as required or permitted by law. This includes exchanging information with other companies and organizations to prevent fraud and reduce credit risk.
Disclosure during Mergers, Sales, or Asset Transfers
We may share information related to any mergers, sales of our assets, or financing or acquisition activities. Or transfer part of our business to another company. In this case, we require third parties or related companies to comply with this policy.
Subsidiaries
We may share your information with any of our affiliates, subsidiaries, or associated companies to provide our services, including improving and optimizing our services, preventing illegal use, and supporting users.
Advertising Partners
We may allow third-party advertisers and ad networks to set up technologies and other tracking tools to collect the information described in Section 12 for the purpose of serving personalized advertisements to you. If you do not wish to receive personalized advertisements based on your interests from us, you can choose to disable personalized advertisements by going to "Me" > "Settings" > "Customized Advertising" > "Customized Advertising Suggestions" and disable personalized advertisements. iOS and Android operating systems also provide options to limit tracking and/or reset advertising IDs (for more information on how to change these settings, please visit: https://support.google.com/ads/answer/2662922?hl=en, https://support.apple.com/en-us/HT202074). However, disabling personalized advertising functionality will limit our ability to serve you relevant ads, but may not necessarily reduce the number of ads you receive.
7. Where We Store Your Data
If you choose to use our services or provide us with your information, your information may be transferred to and processed and stored on servers or databases outside of your country/region or jurisdiction. It is also processed by employees working for us, our business partners, our vendors, or one of the following institutions outside of your country/region. Submitting your information indicates your agreement to such transfer, storage, or processing. We will take all reasonable necessary steps to ensure that your information is securely processed and complies with this provision, policy, and applicable laws.
8. Security of Your Data
We take appropriate security measures, such as encryption, to ensure the confidentiality of your personal data, prevent unauthorized access or unauthorized alteration, disclosure, or destruction of data during transmission and storage. We restrict access to your personal information to employees who need to know the information to operate, develop, or improve our services.
While we sincerely strive to store the information collected in secure operations, we cannot guarantee the absolute security of that information during transmission or its storage on our systems. We do not guarantee or represent that your information will be protected against loss, misuse, or alteration by third parties, as no method of transmission over the Internet or electronic storage is 100% secure.
9. Your Rights
You have the right to log into your account at any time to correct your personal data. For correction requests, if we agree that personal data is inaccurate or incomplete, we will attempt to inform any third party to whom we disclosed the relevant personal data so that they can correct the personal data.
You also have the right to access the personal data we hold about you, how we use this data, and with whom we share this data.
You also benefit from the right to request the restriction of processing and the portability of your personal data. However, we may process your personal data if there are other valid legal grounds (for example, for defending legal claims or other protections). You have the right to withdraw your consent at any time, and you object to us using your personal data based on our legitimate interests (for example, when we use your personal data to ensure account security).
You can exercise these rights by sending a request to the following email address: ruhutianyi2024@gmail.com.
10. Deleting Your Data
You can request the deletion of your data at any time by contacting us at ruhutianyi2024@gmail.com. We will evaluate such requests on a case-by-case basis. We may retain some of your data for a reasonable necessary time for legitimate business interests, including fraud detection and prevention, and to comply with our legal obligations, including tax, legal reporting, and auditing obligations. Sometimes, your request can only be fulfilled by closing your account.
You can delete your account, and you should be aware that by deleting your account, you will lose the right to access or use all or part of Frame Flash.
11. Data Retention
We will retain your information as long as your account is active or needed to provide our services to you. If you wish to cancel your account or request us to stop using your personal data to provide you with services, please contact us at ruhutianyi2024@gmail.com. Despite the above provisions, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
12. Links to Third-Party Advertisers, Other Platforms
Frame Flash allows other companies (referred to as third-party advertisers and ad networks) to place advertisements in our services to provide you with interest-based advertisements about third-party products and services. These third-party advertisers and ad networks use technology to deliver advertisements and links appearing directly to you in our services. When you use our services, some third-party tools (SDKs) integrated into our services may collect and use certain information collected from your device for advertising purposes. This information may include device manufacturer, model and operating system, screen size, orientation, audio, battery, device memory usage, carrier name, IDFV, IDFA, or Android advertising ID, time zone settings, region settings (country/region and preferred language), and IP address. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their ads and personalize the ads you see. You can choose how we use your personal data and update your preferences at any time as described in Section 6.
You should review the privacy policies of these third-party advertisers and ad networks to learn more about their practices and how to opt out of certain practices. Our privacy policy does not apply to such third-party advertisers, ad networks, or websites. Any data subsequently shared with us by third-party advertisers and ad networks will be maintained and processed by us in accordance with this privacy policy.
13. Changes
We may change this privacy policy from time to time to reflect changes in our information practices ("updated policy"). We will not reduce your rights under the policy without your explicit consent, and we always indicate the date of the last change.
For changes to the policy that we need to make to meet security, safety, legal, or regulatory requirements, we may not notify you in advance. If we believe that any changes to this policy are reasonably significant, such as changes in the purposes of personal data processing that are inconsistent with the purposes originally collected, we will (where reasonably feasible) notify changes through inbox messages or post changes on our website.
Any changes to this policy will take effect immediately upon our posting unless otherwise specified. We encourage you to review this policy regularly to understand how Frame Flash protects your information.
If you do not agree to comply with the policy, you are not allowed to use the service, if you continue to access or use the service after we publish the updated policy, we will assume that you have accepted and agreed to be bound by the updated policy. If you do not agree to the updated policy, you must stop accessing or using the service and close your account (if applicable).